Privacy & your data
Who we are
Curanon is clinic software for homeopathic doctors, made by Vespermill. For anything about your data, write to dpo@curanon.com.
What we store
- Account: your sign-in email or phone number and authentication details.
- Doctor profile: the professional and clinic details you add.
- Clinic records: the patient records and case information entered by the doctor.
Supabase hosts the account and clinic database. Connections use encryption in transit and the hosting service provides encryption at rest. This is not end-to-end encryption: authorized services process records to provide features.
Why we store it
We use records to provide your clinic workspace. AI features send the relevant notes, symptoms, shortlisted remedies and reference passages to configured AI processors, which may process them outside India. Current integrations include Google Gemini and OpenRouter, which routes requests to model providers. Avoid unnecessary patient identifiers in notes sent for AI processing. We do not sell patient records or use them to target advertisements.
Storage on your device
Your browser stores the sign-in session, preferences, study progress and app assets. Draft recovery may also store unfinished notes on the device. Use a protected device, sign out on shared devices, and clear site data before handing a device to someone else. The app still needs a connection to load and save clinic records. The public site and Library count visits with Cloudflare Web Analytics, which sets no cookies and does not identify you; it is never loaded inside the clinic app.
Your rights
Use Settings for the available record exports. You can request access, correction, an additional data copy or account deletion by emailing dpo@curanon.com.
How long we keep it
Account and clinic records remain while the account is active. Account deletion is currently handled by an email request, not an automatic in-app deletion button. We verify the request and explain any legal retention and backup-deletion timing; do not assume that removing a record immediately erases every backup.
Questions, consent and complaints
The practitioner is responsible for explaining the processing to patients and obtaining the permissions required for their care. Curanon’s account agreement does not itself collect patient or guardian consent. Contact us at the address above about data handling or a rights request. Applicable Indian data-protection requirements take effect in phases; this notice is not a certification of compliance.